LEGAL REFERENCE

Apka Privacy Policy samajhiye

0hone par aapka account information, login history aur withdrawal records encryption ke zariye mehfooz rakhtay hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karate ho, aapka...

Encryption aur Data SecurityPayment Information ProtectionAccount Access ControlsPakistan ka Applicable LawWithdrawal Verification Process
Lobby Dekho Read FAQ
0hone Apka Privacy Policy samajhiye

Hamari Privacy Policy ke asli naqoosh

0hone jahan local qanoon ijazat deta hai, wahan Pakistan mein account holders ko full privacy protection deta hai. Aapka personal information—naam, phone number, address aur JazzCash ya Easypaisa account ID—sirf aapka account verify karne aur withdrawal process ko complete karne ke liye use hoti hai. Hamara server Pakistan ke supported regions mein aapka login session encrypt karta hai. Jab aap Raast ya

SadaPay se withdraw karate ho, verification system aapka identity confirm karta hai lekin aapka data third parties ko share nahi karta. Agar aap apna account delete karna chahte ho ya apne payment history clear karna chahte ho, aapke paas 30 din ka window hota hai. Hamara support team aapke requests ko handle karta hai aur deletion process ko track karta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY KE SAWAL

Aapke privacy concerns ke liye contact karo

Team online

Email Support

[email protected] par likho agar aapko apne account data, withdrawal records ya payment history ke baare mein kuch jaanch karna ho. Hamara team 24 ghanton mein jawab deta hai.

Live Chat

0hone.net par live chat kholo aur directly pooch ke apna account ka privacy setting check kar sakhtay ho. Support team aapka payment method aur login history ko verify kar dega.

Account Settings

Apna 0hone account kholo, Settings mein jao aur 'Privacy & Security' tab mein apna data aur connected payment methods dekh sakhtay ho. JazzCash, Easypaisa, SadaPay aur Raast ka status wahaan visible hota hai.

TRANSPARENCY KE SIGNALS

Kyun hamara privacy model transparent hai

Encryption Layer

0hone ke server par SSL 256-bit encryption use hoti hai. Jab aap JazzCash ya Easypaisa se login karate ho, aapka payment credential encrypted tunnel mein transfer hota hai, plain text mein nahi.

No Resale Policy

Hamara privacy policy mein likha hai: aapka personal data kabhi bhi marketing companies, data brokers ya third-party advertisers ko sell nahi hoga. SadaPay aur Raast credentials sirf withdrawal verification ke liye access kiye jayeinge.

Withdrawal Audit Trail

Har withdrawal ka record—timestamp, amount, JazzCash/Easypaisa reference ID—aapke account history mein permanent rakha jata hai. Aap jab chahein apna full withdrawal timeline dekh sakte ho.

Account Deletion Rights

Agar aap 0hone se leave karna chahte ho, apna account delete kar sakte ho. Deletion ke baad login credentials expire ho jayeinge aur payment history archive ho jayegi.

Local Law Alignment

0hone Pakistan ke supported ilaqon mein local data protection aur payment regulation ko follow karta hai. JazzCash, Easypaisa, SadaPay aur Raast sab ke liye compliance active rehta hai.

Support Response Logs

Jab aap privacy support team se poochte ho, aapka request aur response ticket history mein save hota hai. Aap apnay account se apne previous inquiries ka full record dekh sakte ho.

Kaise hamara privacy approach aur Terms of Service ek doosre ko support karate hain

Account Security Match
Privacy Policy mein likha: encryption aur login protection. Terms of Service mein likha: aapke account credentials aapke zimmedari hain. Dono pages same security message dete hain.
Payment Method Transparency
Privacy Policy: JazzCash, Easypaisa, SadaPay aur Raast ke liye data handling. Terms of Service: inhi payment methods ke rules aur withdrawal timings. Dono consistent hain.
Data Retention Window
Privacy page: aapka withdrawal history permanent rakhi jayti hai. Terms page: account history 7 saal tak legally available rehti hai. Dono timeline same hain.
Withdrawal Verification
Privacy: identity check aur payment confirmation. Terms: withdrawal process aur approval timeline. Dono pages verification ke exact same steps describe karate hain.
Support Contact Channels
Privacy: email, chat aur account settings. Terms: same three channels mentioned. Aap sabhi pages se same support team tak pohanch sakte ho.
Deletion aur Account Closure
Privacy: 30-day deletion window aur data wipe. Terms: account closure request aur final settlement. Dono pages ek hi process describe karate hain.
Legal Jurisdiction
Privacy: Pakistan mein supported ilaqon ke liye. Terms: same region-specific legal framework. Dono pages Pakistan ka applicable law follow karate hain.

Woh cheezain jo 0hone ke privacy approach ko alag banati hain

JazzCash Integration

Jab aap JazzCash se deposit karate ho, aapka mobile number aur transaction ID encrypted ho kar hamary account system mein store hota hai. JazzCash ka actual wallet balance kabhi store nahi hota.

Easypaisa Security Layer

Easypaisa withdrawals ke liye hamara system aapka identity once verify karta hai, phir har withdrawal par un-encrypted payment link use karte hain. Har transaction alag alag session mein process hota hai.

SadaPay Transparency

SadaPay account link karne par aapka account jo data store karata hai—name, IBAN, verification status—wo aapke 0hone control panel mein visible hota hai. Aap jab chahein disconnect kar sakte ho.

Raast Withdrawal Audit

Raast ke through jo bhi paise nikaalte ho, hamara system wo transaction real-time log mein record karta hai. Aapka withdrawal history kahaan aapke account mein permanent store hoti hai.

Multi-Device Session Control

Agar aap 0hone ko phone aur desktop dono par use karate ho, aapka session history alag alag device ke liye encrypted hota hai. Logout ek device par ho to dusray par active rehta hai.

Privacy Dashboard

0hone mein aapko apna personal Settings area milta hai jahan linked payment methods, login locations, aur withdrawal history sab visible hota hai. Aap kisi bhi time apna data review kar sakte ho.

Aksar pooche jane wale sawal apne privacy policy ke baare mein

Bilkul nahi. Aapka JazzCash account number aur Easypaisa CNIC sirf aapka account verify karne aur withdrawal process complete karne ke liye use hota hai. Hamara privacy policy directly likhtay hain ke data kabhi bhi marketing ya advertising companies ko share nahi hoga.

Account deletion ke baad, aapka login credentials aur personal profile immediately expire ho jayega. Lekin aapka withdrawal history aur transaction records 7 saal tak archive form mein rakhi jayti hain—legal compliance ke liye. Email request karte hue aap apna historical data dekh sakte ho.

Nahi. Jab aap SadaPay ya Raast se withdraw karate ho, aapka credentials temporary encrypted session mein load hota hai—sirf us ek transaction ke liye. Baad mein woh session automatically clear ho jayega. Permanent storage nahi hoti.

Haan. Har JazzCash, Easypaisa, SadaPay aur Raast withdrawal ka timestamp, amount aur confirmation ID aapke account mein real-time update hota hai. Agar koi discrepancy ho, aap support team ko email kar sakte ho aur hamara audit trail check hoga.

0hone supported Pakistan regions mein local data residency follow karta hai. Aapka login session aur withdrawal records encryption ke sath local infrastructure mein store hote hain. Agar aapka region access restricted ho, aapka data woh server par store nahi hoga.

0hone kabhi actual password store nahi karta—sirf encrypted hash store hota hai. Password reset ke liye aap apna registered email ya linked JazzCash/Easypaisa number use kar sakte ho. Reset link 24 ghanton ke liye valid rehti hai aur encrypted channel par bhejti hai.

Haan. Agar major policy change ho—payment data handling mein change ya withdrawal process mein change—hamara team aapko registered email par notify karta hai. Aapko 15 din ka notice milta hai. Changes automatically apply hone se pehle aap apna account check kar sakte ho.